Category Archives: Team Work

Getting consensus on scope with a large stakeholder group

I find that one of the most challenging parts of the consulting process involves getting a large group of decision makers to agree on project scope. Not only can the process be time consuming, but there are often politics at play behind the scene (or right in the scene, for that matter!) that can make [...]

A New Director, User Experience for Habañero!

For the last few years I have been doing two jobs at Habañero: leading the User Experience Group and also leading the User Experience Practice. I made a commitment to myself (and to Steven and Elliot) a year ago that I would figure out what I want to focus on and how I want to [...]

Terasen Gas Goes Live!

It has been an exciting couple of days here, as we just launched the new Terasen Gas website. As with most design projects, there were a lot of challenges: a complex information architecture (IA), detailed corporate graphic standards, and a large collaborative team (read: a large team to approve the design!)
Links, links everywhere

Check out the [...]

Team work. Makes a project fly….

About a month ago on my (long) way home, I’ve noticed the Canadian geese making their way south; flying in a perfect arrow-head, knowing intuitively what they have to do. Now, winter is here and I guess it’s time for the sparrows to also migrate. I’ve noticed, though, that unlike the geese which were orderly, [...]