Category Archives: Intranet

Getting consensus on scope with a large stakeholder group

I find that one of the most challenging parts of the consulting process involves getting a large group of decision makers to agree on project scope. Not only can the process be time consuming, but there are often politics at play behind the scene (or right in the scene, for that matter!) that can make [...]

Why should we invest in our intranet?

The benefits of corporate intranets for employees are not always obvious to the executives that need to invest in them. I think it’s partly because it’s difficult to measure the benefits of intranets, and partly because corporate intranets support employees on a day-to-day basis more than executives and decision makers. It’s a bit like trying [...]

How a snappy widget can improve home page content

One of the major information architecture and interaction design challenges is in determining the perfect content balance for a website’s home page. The home page is packed with potential — by balancing just the right amount of high-level content with appropriate, contextual details, the home page for a public-facing website can influence a user’s perception [...]

Learning from restaurant menus

Restaurants have been around a long time and seem to have figured out a few things about information design.
I say this because just this week I’ve been involved in two projects in which restaurants set a good example.
The first was working on a comparison tool for financial products, such as credit cards and bank accounts.
I [...]