Author Archives: Barbara


Why should we invest in our intranet?

Monday, April 9, 2007 – 2:26 PM

The benefits of corporate intranets for employees are not always obvious to the executives that need to invest in them. I think it’s partly because it’s difficult to measure the benefits of intranets, and partly because corporate intranets support employees on a day-to-day basis more than executives and decision makers. It’s a bit like trying [...]

Posted in Intranet | Comments (1)

Learning from restaurant menus

Friday, February 2, 2007 – 10:59 AM

Restaurants have been around a long time and seem to have figured out a few things about information design.
I say this because just this week I’ve been involved in two projects in which restaurants set a good example.
The first was working on a comparison tool for financial products, such as credit cards and bank accounts.
I [...]

Posted in Financial Services, Information Architecture, Intranet, User Experience | Comments (0)

More mobility for books

Tuesday, December 12, 2006 – 3:08 PM

I sometimes take the dogs at the SPCA here in Vancouver out for a walk. I usually pass a neighbourhood dog who barks like crazy when I go by with one of them. The other day its owner told me that the dog doesn’t have a problem with other dogs, just dogs on [...]

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It’s hard to see the red flags with rose coloured glasses on…

Monday, October 23, 2006 – 2:14 PM

… that is exactly what I told my friend when the engine of his 1989 Jaguar blew not long after he bought the car in a wave of enthusiasm. He ended up getting the engine re-built for more money than the car had cost when he said that he should have known this might [...]

Posted in Usability Testing, User Experience | Comments (0)